Education

Value Proposition

Core Learning Outcomes

• Lead application of systems thinking to reduce preventable harm, identify organizational risks, and guide strategic safety priorities.
• Establish and model just culture framework across the enterprise.
• Oversee the use of safety tools such as proactive risk assessments/root cause analysis (RCA)/common cause analysis/healthcare failure modes and effects analysis to drive actionable improvements, prioritize initiatives, and allocate resources.
• Create and lead strategies for robust system design and continuous learning to advance safety and reliability.

Target Audience

• CMO, CNO, Chief Quality & Safety Officer, Patient Safety Officer, System Director/VP of Safety/Quality/Risk, Medical Director for Quality/Safety, Service-Line Chiefs, Department Chairs, Patient Safety Specialists, Quality/PI Specialists, Risk Managers, Clinical Risk Specialists, RCA Facilitators, Nurse Managers, Clinical Operations Managers, Improvement Advisors, Quality Program Managers

Core Courses

Expansion Courses

Value Proposition

Core Learning Outcomes

• Apply evidence-based medication safety principles and ISMP best practices to identify and mitigate risks across the medication use process.
• Implement systems-based approaches to medication error prevention, high-alert medication management, and technology optimization.
• Conduct medication-focused incident investigations and proactive risk assessments to drive system improvements.
• Lead medication safety initiatives using national standards, benchmarking data, and emerging technologies.
• Establish just culture principles within pharmacy operations and interdisciplinary medication safety teams.

Target Audience

• Pharmacists, Medication Safety Officers, Pharmacy Directors, Pharmacy Managers, Medication Safety Coordinators, Pharmacy Quality Specialists, Ambulatory Pharmacy Leaders, Clinical Pharmacy Coordinators

Core Courses

Expansion Courses

Value Proposition

Core Learning Outcomes

• Apply systems thinking to identify local improvement opportunities and participate in redesign efforts to increase reliability and reduce preventable harm.
• Apply just culture expectations in daily practice and event reporting to support fairness and psychological safety.
• Actively contribute to safety by recognizing risks, sharing observations, and supporting team-based analysis and decision-making.

Target Audience

• All healthcare staff, clinical or not clinical. Including but not limited to: Staff Nurse, Physician, Advanced Practice Provider, Respiratory Therapist, Lab/Radiology Tech, Medical Assistant, Front Desk Associate, Social Work, Case Management, Pastoral Care, Patient Experience staff, All Clinical Support Staff

Core Courses

Expansion Courses

Value Proposition

Core Learning Outcomes

• Apply human factors engineering principles to evaluate, select, and design technologies and procurement processes that enhance patient safety.
• Implement just culture principles to foster psychological safety and accountability in technical environments.
• Conduct or participate in incident investigations using standardized frameworks to identify root causes.
• Create strategies for robust system design and continuous learning to advance safety and minimize risk.

Target Audience

• Director of Clinical Engineering, Biomedical Engineer, Supply Chain Director, Value Analysis Lead, Procurement Manager, Manufacturing Technician, Quality Assurance Specialist, Manufacturing Engineer

Core Courses

Expansion Courses