Infection Prevention and Control Consulting Services
Prevent healthcare-associated infection risks through collaboration, analysis, and total systems improvement.
Expert-Led Infection Prevention Solutions
Our team of multi-disciplinary experts, including Certified Infection Preventionists (CIC) and epidemiologists, combine decades of frontline experience with the latest evidence-based practices to help your organization reduce healthcare-associated infections, address sterilization gaps, enhance infection prevention and control plans, and effectively manage and control outbreaks. Backed by the power of protections from ECRI and the Institute for Safe Medication Practices (ISMP) PSO, our onsite assessments help identify and mitigate infection risks to drive measurable improvements across organizations.
Flexible Support. When You Need It.
Whether you are seeking guidance on best practices, troubleshooting an outbreak, or optimizing protocols, our Tele-IPC (Infection Prevention and Control) service offer cost-effective, on-demand, remote IPC support to enhance your facility's infection control capabilities. With access to industry-leading experts, Tele-IPC bridges gaps in your current IPC practices, providing remote consultations via phone, virtual meetings, or email.
How We Help
Analysis and Assessments
Comprehensive infection prevention and control (IPC) services include proactive assessments, such as survey readiness and annual risk evaluations, along with reactive assessments like Sterile Processing Department evaluations. Consults include review of policies and procedures, reported adverse events or near-misses, and survey findings. Further analysis, including onsite workflow observations and informational interviews, ensures a comprehensive evaluation of a client's current state.
Grant Project Support
From federal to state grant work, our multidisciplinary experts are uniquely equipped to support the full scope of your project. Whether full-time or part-time, our experts can provide support, including research assistance, grant writing, and project execution.
Implementation of Sustainable Practices and Quality Improvement
Our in-depth analysis also provides solutions for our clients. We provide processes that adhere to regulations, evidence-based best practices, and industry-based standards and consensus documents. We partner with our clients to ensure sustainable change management, standardization, and measurement of key metrics to track quality and performance improvement over time.
Outbreak Response and Mitigation
Outbreak Identification, Mitigation, and Improvement Sustainability Planning services help healthcare facilities swiftly detect, contain, and manage outbreaks to minimize their impact. We collaborate with organizations to develop long-term sustainability plans that ensure ongoing preparedness and continuous quality improvement in infection prevention and control practices.
Training, Onboarding, and Mentorship
We provide tailored educational programs, webinars, and one-on-one mentoring to support the training and onboarding of infection preventionists. Our services include the development and implementation of staff competency assessments to ensure your team is well-equipped to implement healthcare-associated infection prevention strategies, perform infection surveillance and reporting, excel in construction/renovation planning, and maintain compliance with the latest infection control standards.
Regulatory, Compliance, and State-Mandated Infection Control Support
ECRI’s state-approved experts assist facilities with infection prevention and control plans of correction, including CMS F-tag 880 deficiencies, survey preparations, and compliance with 483.80, 416.43, and 416.51 requirements. We also support the completion of the Centers for Medicare & Medicaid Services Infection Control Assessment and Response tool, remediation of survey deficiencies, and the development of antimicrobial stewardship programs—ensuring your facility stays compliant and patient-safe.
Custom Consulting
Access tailored support for your unique challenges. Our experts can provide technical advice on IPC-associated medical device concerns, ensuring safe and effective use of equipment. We also provide support in the standardization and evaluation of manufacturers’ instructions for use to align with best practices and regulatory standards.
Who We Are
Our Infection Prevention and Control team is backed and supported by an organization of experts, driven to enable better care for all. Custom solutions can also enlist the expertise of ECRI's Evidence-Based Practice Center, engineers from our independent medical device testing laboratory, and our clinically informed human factors engineering.
Ericka Kalp, PhD, MPH, CIC, FAPIC
Director, Infection Prevention and Control (IPC) and
Consulting
James Davis, MSN, RN, CCRN-K, CIC, HEM, FAPIC
Manager, Infection Prevention and Control Services
Kimberly Cahill, MBA, BSN, RN
Operations Manager Infection Prevention and Control and Consulting/Healthcare Safety
Consultant
Hillary Hei, MPH, CIC, LSSGB, HEM
Senior Infection Preventionist
Katherine Lunt, MPH, MBA, CIC
Infection Preventionist
Margaret M. Miller, BS, MT(ASCP)M, CIC, FAPIC
Infection Preventionist
Susan Singh, MPH, CIC, HEM
Infection Preventionist
Ericka Kalp, PhD, MPH, CIC, FAPIC
Director, Infection Prevention and Control (IPC) and
Consulting
Dr. Kalp has 20 years of experience in epidemiology and infection prevention and control across acute care, long-term care, ambulatory care, and specialty clinics. She is currently the Director of IPC at ECRI. Dr. Kalp also teaches epidemiology and research methods at Shippensburg University. Before these roles, Dr. Kalp served as an epidemiologist and program manager at the Pennsylvania Department of Health (PA DOH) for the Bureau of Epidemiology’s Healthcare-Associated Infection Prevention and Antimicrobial Stewardship program. In that role, she worked on infection prevention and control improvement efforts and led the PA DOH Infection Control and Outbreak Response team.
She is board-certified in IPC and epidemiology (CIC-certified) by the Certification Board of Infection Control and Epidemiology since 2007. She is also a Fellow of the Association of Professionals in Infection Control and Epidemiology (APIC).
Dr. Kalp has presented at local, state, and national conferences and has published numerous peer-reviewed journal articles and abstracts. She also served a three-year term on both the APIC Research Committee and APIC Professional Development Committee. She has held numerous positions in the East Central Pennsylvania APIC Chapter, including ECP APIC Chapter President, Secretary, and Board Member.
James Davis, MSN, RN, CCRN-K, CIC, HEM, FAPIC
Manager, Infection Prevention and Control Services
James Davis brings over 25 years of nursing experience, spanning long-term care, adult critical care, clinical decision support, education, nurse management, and infection prevention. He currently serves as Manager of Infection Prevention Control at ECRI, managing local and national response and multidisciplinary teams and delivering actionable plans to mitigate or eliminate threats related to infectious pathogens. Mr. Davis has also worked at Abington Memorial Hospital; Lippincott Williams & Wilkins, Wolters Kluwer; and Acute Care Medical Transports, Inc.
Mr. Davis has an active RN license in Pennsylvania. He is board-certified in infection control and epidemiology (CIC) and holds certifications in healthcare environmental management and adult critical care nursing. He is a member of APIC, is an APIC Fellow (FAPIC), has served as President of the Philadelphia/Delaware Valley Chapter, and is a past Chair of APIC’s national research committee.
Mr. Davis has provided educational programs on infection control topics for risk management groups and patient safety organizations, as well as for hospitals, long-term care facilities, and ambulatory surgery systems. He designed the second version of the Pennsylvania Patient Safety Authority’s long-term care healthcare-acquired infection reporting system and analytics programs; he also developed tools and resources for healthcare facilities to translate and implement research into clinical practice as part of work for the Advisory, a peer-reviewed journal of the Pennsylvania Safety Authority. Mr. Davis has authored multiple infection prevention and control articles and is published in several international peer-reviewed journals.
Kimberly Cahill, MBA, BSN, RN
Operations Manager Infection Prevention and Control and Consulting/Healthcare Safety
Consultant
Kimberly Cahill has over 37 years of registered nursing experience in diverse healthcare settings, including acute care, nursing administration, psychiatry, long-term care, hospice, intellectual and developmental disabilities, medical education and consulting, healthcare quality improvement (QI), and patient safety. She has worked on national healthcare QI initiatives in cooperation with healthcare providers across all care settings to achieve goals established by the Centers for Medicare & Medicaid Services (CMS), as aligned with the National Healthcare Quality Strategy. Before joining ECRI, she worked as a Quality Specialist at Pennsylvania’s Quality Innovation Network-Quality Improvement Organization, where she led CMS initiatives, including the National Readmission Reduction Program, opioid prescribing safety, and patient and family engagement initiatives. During the Covid-19 epidemic, Kim was Project Manager at the PA DOH’s Bureau of Epidemiology. As a former regional nurse at the South-Central Pennsylvania Healthcare Quality Unit, she served on several state task forces, including medication safety and behavioral health. She is a former President of the Pennsylvania Developmental Disabilities Nurses Network (PADDNN) and received the National Recognition Award for PADDNN during her tenure.
Ms. Cahill has developed and delivered numerous educational programs to local, state, and national audiences focused on healthcare conditions, patient safety, and QI. Audiences for these programs ranged from consumers of healthcare services and healthcare providers to national healthcare quality leaders.
Ms. Cahill maintains an active RN license in Pennsylvania and is a passionate advocate for the delivery of safe, equitable, high-quality healthcare for all people across the healthcare continuum. She possesses a Bachelor of Science in Nursing from East Stroudsburg University and a Master of Business Administration, with a concentration in healthcare leadership, from Western Governors University.
Hillary Hei, MPH, CIC, LSSGB, HEM
Senior Infection Preventionist
Before joining ECRI in 2020, Hillary Hei honed her infection control career in the pediatric world for five years. She became CIC certified in 2017 and Lean/Six Sigma Green Belt in 2019. She is a member of APIC and serves on the national Research Committee as the liaison for the American Journal of Infection Control.
Katherine Lunt, MPH, MBA, CIC
Infection Preventionist
Katherine Lunt, MPH, MBA, CIC, HEM, is an infection preventionist at ECRI, where she provides product management for ECRI’s in Healthcare Environmental Manager certification, leads educational webinars, and provides infection control and prevention consulting to clients in various settings. Before joining ECRI, she managed infection prevention programs for rehabilitation and acute care hospitals and provided guidance for schools and childcare settings at the state government level. Katherine holds a Bachelor of Arts in Spanish and History, a Master of Public Health in Epidemiology, and a Master of Business Administration in Technology Management. She has been CIC certified since 2019.
Margaret M. Miller, BS, MT(ASCP)M, CIC, FAPIC
Infection Preventionist
Margaret Miller is an Infection Preventionist at ECRI. Ms. Miller has maintained her CIC since 1996 and brings over 25 years of broad experience in infection prevention and control, with specific interest in surgical intensive care units, peri-operative care, highly infectious diseases, and sepsis. As an infection preventionist at ECRI, Ms. Miller consults with healthcare organizations in identifying risks, responding to outbreaks, assisting with staff education, and assisting post-acute care facilities in their responses to COVID-19 under a contract with the PA DOH. Her notable accomplishments include attaining Ebola Treatment Center status for a Pennsylvania hospital and serving as the sepsis project manager for the Hospital and Health System Association of Pennsylvania’s Hospital Improvement Innovation Network for CMS. Participating project hospitals successfully decreased mortality rates, which led to the development of one of the first collaboratives in the country to coordinate care pre- and post-discharge to prevent readmissions following a sepsis discharge. As the leader of this project, Ms. Miller presented content and lessons learned on state and national webinars. Ms. Miller also led a new collaborative with a large children’s hospital regarding pediatric sepsis recognition in two community hospital emergency rooms. Her responsibilities included on-site visits to hospitals, delivering education through webinars, conducting one-on-one consulting calls with sepsis teams, and co-leading the national Sepsis Affinity group for the CMS Partnership for Patients initiative. Ms. Miller is a member of APIC, an APIC fellow (FAPIC), and has worked as a consultant to re-open non-healthcare businesses during the COVID-19 pandemic. Ms. Miller is published in the American Journal of Infection Control and has had poster and oral presentations at national APIC conferences.
Susan Singh, MPH, CIC, HEM
Infection Preventionist
Susan Singh, MPH, CIC, brings over 15 years of infection prevention experience from both large academic and smaller community hospitals across the United States. Before joining ECRI, she served as the Director of Infection Control and Epidemiology at a 400+ bed community hospital in the Bronx, NY. During her tenure, she was nominated for the United Hospital Fund’s 2021 Quality Improvement Champions award for her leadership during the COVID-19 pandemic. Susan successfully implemented quality improvement initiatives, including a multidisciplinary approach to mitigate Candida auris transmission in the intensive care unit and chronic ventilator unit. She holds a Bachelor of Arts in Biological Sciences and a Master of Public Health in Community Health and has been CIC certified since 2013.
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