Human Factors Engineering: Systems Thinking to Enhance Patient Safety
During this two-day live training, ECRI’s human factors engineers will provide the foundational knowledge to understand and conduct proactive assessments and reactive near miss and adverse event analyses from a true systems perspective. After learning the model of healthcare as a complex sociotechnical system, participants will be taught techniques to analyze the system component parts and understand the component interactions. They will learn how to develop solutions from a human-centered systems perspective for solutions that support the work of healthcare professionals. Finally, participants will be taught stakeholder engagement techniques to make implementation of solutions manageable and successful.
- April 2 and 3, 2025
- In-person
- Philadelphia, PA Area
- September 23 and 24, 2025
- In-person
- Chicago, IL Area
Leadership, management, risk managers, quality and safety leaders, process improvement
Beginner to Competent
Application will be made as courses are scheduled
In-person training
April 2025 course will take place in the Philadelphia area; the September course will take place in the Chicago region.
This course is also available to be taught at a location of your choice with a minimum enrollment of 20 and a maximum enrollment of 24 attendees. For more information, please contact clientservices@ecri.org.
Registration cancellations must be in writing and sent to Client Services at clientservices@ecri.org. Cancellation requests must be made at least 72 hours before the start date of the training. Each registrant who submits a cancellation request at least 72 hours before the start date of the scheduled training will receive a full refund less a $100 administrative fee.
No refunds will be issued for cancellations received less than 72 hours before the start date of the training. If a registrant plans to send someone else in their place, the registrant must notify ECRI before the date of the training. If ECRI must change the training date and a registrant is no longer able to attend, ECRI will refund the full amount of the registration fee.
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