Empower fairness, safety, and resilience across your organization.
Go beyond addressing errors after harm occurs
Evaluate the quality of decisions and system design, fostering accountability while creating an environment of psychological safety. By shifting the focus to behaviors and system improvements, Just Culture empowers organizations to report and learn from mistakes without fear of blame, build trust through fairness in decision-making, and design systems that prevent harm and promote proactive risk management.
Foster a culture of safety and accountability
Transform your organization by fostering fairness, accountability, and proactive risk management. Through ECRI’s Total Systems Safety (TSS) approach, Just Culture integrates human factors engineering and evidence-based methodologies to deliver safer and more equitable care. By addressing events independently of outcomes and ensuring responses are consistent regardless of harm, organizations can create an environment where learning thrives. The Just Culture Company goes beyond traditional training programs, helping organizations deploy a balanced system of accountability between employees and the organization itself.
To sustain and measure the success of Just Culture initiatives, we provide innovative tools, including:
Just Culture Algorithm
A clear, step-by-step decision-making guide.
Just Culture Improvement Index
A benchmarking tool to measure cultural progress.
Training Resources
Programs that build internal capacity for ongoing improvement.
Together, these tools empower organizations to design safer systems and support better decision-making at every level.
Transform Your Organizational Culture with ECRI
As your organization prepares for initiatives like the CMS Patient Safety Structural Measure, ECRI and The Just Culture Company offer the expertise and tools to improve safety, equity, and resilience while meeting tomorrow’s standards.
More Ways We Help
Patient Safety Advisory Services
Tackle healthcare's most pressing challenges head on with our human-centered, systems-based approach.
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Patient Safety Organization
Build a culture of safety with patient safety expertise, guidance, data, and broad subject matter knowledge.
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