Root Cause Analysis Training: Advanced Principles and Practices
During this two-day live virtual training, RCA experts will cover advanced concepts, techniques, and strategies that will help participants improve their existing RCA process. Key concepts include just culture model, investigative interviewing, communication of safety events to patients and families, and principles of human factor engineering to operationalize and implement RCA improvement actions. This training will engage the audience in an interactive learning opportunity that blends didactic presentations by subject matter experts and group case study reviews and exercises.
- October 28 and 30, 2025
- 12:00PM - 5:00PM ET
- Virtual
- Just culture model
- Investigative interviewing
- Communicating safety events to patients and families
- Strategies to operationalize and implement RCA improvement actions
- Human Factors
- Leadership, Culture and Governance
- Peer Support
- Operationalize and Implement Strong Actions
- Explain why systems thinking yields strong solutions to healthcare problems
- Discuss the role of senior leaders and the board in making safety a top organizational priority
- Describe how effective interviewing can enhance the RCA process
- Describe the benefits of a broader, multifaceted systems change approach that targets latent conditions.
- Identify opportunities to incorporate equity-related prompts into your causal analyses.
- Describe strategies to effectively communicate with patients and families when a patient safety event has occurred.
- Describe why peer support is a key element of the RCA process and a strong culture of safety.
- Describe how to classify individual and system failures in a Just Culture model
risk managers, quality and performance improvement professionals, patient safety officers
Proficient to Expert
Applications have been submitted.
Registration cancellations must be in writing and sent to Client Services at clientservices@ecri.org. Cancellation requests must be made at least 72 hours before the start date of the training. Each registrant who submits a cancellation request at least 72 hours before the start date of the scheduled training will receive a full refund less a $100 administrative fee.
No refunds will be issued for cancellations received less than 72 hours before the start date of the training. If a registrant plans to send someone else in their place, the registrant must notify ECRI before the date of the training. If ECRI must change the training date and a registrant is no longer able to attend, ECRI will refund the full amount of the registration fee.
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