Medication Safety Consulting
Reduce medication risk. Build safer systems.
Address medication error risk in your organization
Whether you're responding to a serious event or proactively building a safer system, ISMP's nationally recognized experts provide unbiased analysis, customized roadmaps, and ongoing guidance to reduce and prevent medication errors.
1 in 4
patients experience an adverse event
30+
years served as a vital force for medication safety progress
Hundreds
of healthcare organizations assessed for medication safety risks
$20B+
annual cost of preventable harm
Unmatched experience in the system-based causes of medication error
ISMP's consulting services are built on decades of analysis from the nation's only voluntary national medication error reporting program, combined with direct experience visiting hundreds of practice sites. Our team works confidentially alongside practitioners and leaders at all types of organizations — from individual facilities to large multi-site health systems — to help you maximize success with current initiatives and prevent future harm.
Ways We Help
All engagements are tailored to your organization's size, setting, and safety priorities.
Proactive Risk Assessments
Identify system vulnerabilities before a patient is harmed. ISMP offers a range of assessment formats — from single-day high-alert medication checkups to comprehensive enterprise-wide reviews — scaled to your budget and risk priorities.
- Single-day targeted assessments
- Comprehensive facility or enterprise risk assessments
- Written report with prioritized recommendations
- Suitable for all facility sizes and settings
Medication Event Investigation
When a serious medication event occurs, ISMP provides a dedicated interdisciplinary team to work side-by-side with your leadership — uncovering root causes, identifying hidden system failures, and helping you build a comprehensive action plan.
- On-site or virtual investigation support
- Root cause analysis using ISMP's Key Elements of the Medication Use System™
- Detailed written report to support regulatory & accreditation response
- Collegial, educational, non-punitive approach
Data Analysis and Coaching
Collecting medication safety data but not sure how to use it? ISMP works confidentially with your organization to optimize data collection, interpret findings, and build organizational capability to manage and reduce risk over time.
- Assessment of current data collection practices
- Guidance on moving beyond error-rate tracking
- Customized coaching leveraging insights from hundreds of peer institutions
- Ongoing support to strengthen internal safety measurement
Tailored Consulting
Not every challenge requires a full assessment. ISMP's experts are available for focused, virtual consultations — offering timely feedback on a specific issue, guidance on medication safety projects of any scale, or expert input at key safety discussions and decisions.
- Single-topic feedback sessions
- Project support at any stage
- Virtual engagement — cost-effective and flexible
- Scalable from individual practitioners to enterprise teams
PSO-protected engagements
Many ISMP consulting engagements can be conducted under the protection of the ECRI and ISMP Patient Safety Organization (PSO), a federally designated PSO. This provides confidentiality protections so your team can engage openly as you investigate events and identify system vulnerabilities.
Who We Work With
Built for all healthcare settings and roles
Hospital & health systems
Ambulatory & outpatient care
Long-term & senior care
Pharmacy leaders
Patient safety officers
Risk & Quality managers
Government & public health
Multi-site enterprises
Individual practitioners
Get Started
Ready to strengthen your medication safety program?
Tell us about your organization's challenges and goals. Our team will recommend the right level of engagement and connect you with the right experts.