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Utilizing a PSO Learning System to Prevent Falls with AI Video Technology


Although falls management programs are in place in many organizations, falls continue to be the top cause for claims at 40.4% among the top allegations in aging services according to the CNA Aging Services Claim Report, 11th Edition. Falls are a high-volume, high-risk, high-cost challenge for senior care providers and organizations. It is estimated that between 50% and 75% of skilled nursing residents fall every year, and older adults are more likely to sustain injuries after a fall than the rest of the population.

Fall-related injuries come with significant medical costs; about $50 billion each year for falls with injury and over $750 million for fatal falls. A recent survey of over 400 aging services executives found that, on average, before any potential claims occur, falls cost each community a total of $380,000 per year.

During this webinar, you will hear from safety and risk management leaders on evidence-based strategies to improve the safety of residents through the use of fall detection technology and improvement actions supported by a patient safety organization (PSO).

Learning Objectives:

  • Describe how AI video technology can be used to see and understand the root cause of falls in dementia care.
  • Discuss how safety, risk, and administrative teams working in assisted living facilities can use data from fall detection technology to inform fall prevention planning efforts.
  • Describe how the confidentiality protections of PSOs can support the quality assurance and performance improvement process for fall prevention.

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Heather Hallett

Heather Hallett MBA BSN BA RN

Vice President of Clinical Success, SafelyYou
Heather has held various roles at technology organizations and for the past 12+ years has acted in a leadership capacity—establishing, expanding, and transforming teams. Every healthcare technology organization in which she serves offers solutions which have an element of providing safer care, which is core to her mission. She believes that being mindful of and caring for the "caregiver" will translate to positive experiences and improved outcomes for those who are recipients of care. Heather holds a Bachelor of Science in Nursing, a Bachelor of Arts in Psychology, and a Masters in Health Care Administration. She is actively licensed as a Registered Nurse in both the United States and Canada.

Tom Garberson

Tom Garberson, General Counsel, Eskaton

Tom Garberson is General Counsel for Eskaton, a not-for-profit Northern California provider of a broad spectrum of senior services. Tom fills a diverse range of roles with the company, including providing legal and strategic advice for the executive team, supporting and training leadership and staff in the communities, risk management, investigations, corporate compliance, and more. Prior to joining Eskaton, Tom was a partner at Low McKinley Baleria & Salenko, LLP, where he represented long-term care organizations, hospitals, and medical providers from across the care spectrum in medical malpractice and elder abuse claims. Tom currently sits on the Senior Citizens Commission for the City of Davis, California, as an advocate for older adults in the community.

Shannon Davila

Shannon Davila, MSN, RN, CIC, CPHQ, FAPIC

Director, Total Systems Approach to Safety, ECRI
With a clinical background in adult critical care nursing, Shannon specializes in infection prevention and healthcare quality improvement. Shannon has provided leadership throughout several state and national patient safety programs including the New Jersey Sepsis Learning Action Collaborative and CMS Hospital Improvement Innovation Network. Shannon has co-led both the national CMS Sepsis and Antimicrobial Stewardship Affinity Groups. She has authored a book and published several articles that focus on the importance of infection prevention. In 2016, Shannon was honored with the APIC Heroes of Infection Prevention Award.