Europe, Middle East, and Africa
Independent, evidence-based safety insights for safer, more resilient healthcare
Empowering Safer, Smarter Healthcare Decisions
ECRI helps healthcare leaders overcome critical challenges by delivering trusted, independent evidence, data, and actionable insights. Our expertise enables hospitals, health systems, ministries of health, insurers, and regulators to make confident, data-driven decisions that protect patients and staff to reduce preventable harm. We combine deep clinical, technical, and policy experience with rigorous, data-driven methods to support safer care and better outcomes.
Patient Safety
A New Approach to Safer Healthcare
Safe, reliable care should be universal, yet today’s complex environments often lead to fragmented and reactive safety efforts. ECRI’s SafeSystem℠ Solutions provide a system-based framework that embeds safety into culture, operations, and decision-making. Grounded in systems thinking, human-centered design, and decades of evidence-based expertise, SafeSystem Solutions help organisations build resilient infrastructures that reduce harm, support clinicians, and perform reliably under pressure—resulting in improved outcomes, stronger well-being, and measurable reductions in preventable harm.
Just Culture
Transform your organisation by fostering fairness, accountability, and proactive risk management. Through ECRI’s system-based approach, just culture integrates human factors engineering and evidence-based methodologies to deliver safer and more equitable care. By addressing events independently of outcomes and ensuring that responses are consistent regardless of harm, organisations can create an environment where learning thrives. The Just Culture Company goes beyond traditional training programs, helping organisations deploy a balanced system of accountability between employees and the organisation itself.
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Clinically-Informed Human Factors Engineering
ECRI is the only nonprofit, independent safety organisation with formally trained human factors engineers with over 125 years of combined experience across military, transportation, aerospace, academic, and healthcare domains.
Leveraging this vast hands-on expertise, our team applies proven evidence-based methods to improve safety at every point in your health system, creating the foundation required to achieve total systems safety.
Medication Safety
As the first nonprofit organisation dedicated to the promotion of safe medication practices, the Institute for Safe Medication Practices (ISMP) has been a global leader in medication safety for over 30 years.
With ISMP’s extensive experience in the systems-based causes of medication errors, our team is uniquely positioned to work confidentially and objectively to help you maximize success with current medication safety initiatives.
Infection Prevention
Our multidisciplinary team of certified infection preventionists and epidemiologists harness their decades of invaluable frontline experience and the industry's most current, evidence-based practices to help organisations like yours reduce healthcare-associated infections, address gaps related to the sterilization of medical equipment, improve infection prevention and control plans, and mitigate and control outbreaks.
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Enterprise Safety Management
Enterprise Safety Management (ESM) is ECRI’s comprehensive, systems-based framework for advancing patient and workforce safety. It is informed by human factors principles, systems thinking, and data-driven expertise to proactively identify risk, strengthen safety culture, and improve outcomes across the enterprise. ESM helps healthcare leaders ensure safety infrastructure drives transformation outcomes—creating measurable, sustainable improvements that protect patients, caregivers, and staff.
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Independent Device Evaluation
As the largest independent medical device testing organization globally, ECRI conducts hands-on rigorous testing and evaluation of devices that informs real-world technology decision making across all care settings.
Insight-driven decisions. Safer care.
Healthcare organisations face growing pressure to ensure safe, effective, and high-quality care. ECRI supports leaders with unbiased, evidence-based insights grounded in rigorous device testing and evaluation. Our experts deliver hands-on assessments and objective comparisons that enhance clinical decision-making, support technology selection, and reduce patient and operational risk. From evaluating medical devices to guiding equipment performance and safety, we bring clarity and confidence to care delivery across diverse healthcare environments.
Education
ECRI’s Clinical Engineering Certification (CEC) Program delivers rigorous, standards-based training in the safe and effective management of medical technologies. Designed for clinical and biomedical engineering professionals, the program supports UK healthcare organisations in strengthening technical expertise, improving risk-informed decision-making, and ensuring safer, more reliable use of medical devices across complex care environments.
In addition to the CEC Program, ECRI offers a range of education programmes that help healthcare professionals apply a systems-based approach to safety. Led by independent experts, these courses translate evidence and best practices into practical strategies for reducing risk, improving outcomes, and advancing patient safety across healthcare settings.
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Learn how ECRI can help your organisation meet its mission.
Sustainability
Environmental Sustainability
Social Sustainability
Financial Sustainability
Environmental Sustainability
Our office uses BS 8001:2017 and other resources for guidance to sustainable performance. Environmental sustainability is a major focus in healthcare and concepts such as the circular economy are growing in importance. For example, in the UK, the NHS has an ambitious plan to be the first National Health Service to be Net Zero Carbon.
Changes in climate and pollutants have an effect on patients and healthcare systems globally, creating a myriad of new challenges from dealing with a changing spread of disease, to assisting disrupted medicine supply chains.
The UK office has moved to a more energy efficient building, with low energy lighting systems and electrical car charging points. The policy supporting remote working, reduced use of physical marketing materials, increased use of video conferencing and being more mindful of travel help further reduce emissions and environmental impact. ECRI is also adopting business systems to improve quality and reduce waste.
ECRI achieves the greatest impact through supporting our customers and patients by helping drive sustainable healthcare. Our services help healthcare organisations to plan and adopt the most effective and appropriate healthcare delivery. From examples such as helping enable more energy-efficient hospital design, reducing waste, promoting equipment sharing and utilisation, optimising medical device lifespan and improving the quality of care, ECRI has an impact on supporting environmental sustainability for our customers in multiple ways.
We don’t just want to avoid compromising the needs of future generations. As an organisation we strive to make positive advancements for the future.
Social Sustainability
ECRI’s work also benefits non-members, for example, the free resources produced to help fight COVID-19 and our work on clinical guidelines. We also provide safety guidance and other resources supporting healthcare workers.
Locally we are pleased to support the socially sustainable work of the Amalthea Trust by providing some resources to help their work in the training of Biomedical Engineers in Africa. https://www.amaltheatrust.org.uk/about-us
Our office promotes inclusivity of its employees and future employees. We don’t just support this principle but depend on it. Our different backgrounds and lived experiences help to effectively serve our diverse range of customers and patients across the globe. ECRI also actively promotes employee wellbeing through a variety of resources and benefits.
ECRI encourages all stakeholders to support the UK government’s ambitions in eradicating modern slavery as per the 2015 Modern Slavery Act.
Financial Sustainability
ECRI has been serving patients and healthcare organisations for over 50 years. The UK based office was established over 25 years ago.
The financial sustainability of ECRI and healthcare organisations is symbiotic. By improving the economy, quality and effectiveness of care we help ensure resources are well used and our customers and patients benefit. ECRI is investing in its business systems and people to continue delivering good value and making your investment with us increasingly advantageous. Our service range and network is growing and ECRI were chosen to implement one of the largest projects of its kind, providing multinational horizon scanning for IHSI.