Preventing Falls with Injury: A Systems-Based Approach
April 21, 2026 | 12:00 p.m. - 12:30 p.m. ET
Overview
Falls with injury remain one of the most common—and preventable—sources of patient harm. Despite widespread protocols, technology, and staff training, many organizations continue to see serious injuries occur. Why? Because fall prevention often fails at the system level—not the individual level.
In this webinar, ECRI experts will explore how a systems-based approach can help healthcare organizations move beyond compliance to achieve measurable, sustainable reductions in falls with injury. Drawing on safety science, human factors engineering, and real-world case examples, we’ll examine how redesigning workflows, environments, and decision supports can make safe care the default—even under real-world conditions.
Learning Objectives
During this webinar, participants will learn how to:
- Identify system drivers of falls with injury
- Strengthen fall prevention efforts using safety science and human-centered design
- Prepare for CMS accountability related to falls with injury
Whether you’re responsible for quality, patient safety, risk management, or clinical operations, this session will provide practical insights to strengthen fall prevention efforts and reduce harm.
Who Should Attend
Ideal for leaders in quality, patient safety, risk management, and clinical operations.
Speakers
Shannon Kooker (Davila), MSN, RN, CPPS, CPHQ, CIC, FAPIC
Executive Director, Total Systems Safety, ECRI
Shannon currently serves as the Executive Director of ECRI’s Total Systems Safety. With a clinical background in adult critical care nursing, Shannon specializes in infection prevention, patient safety and healthcare quality improvement. She currently sits on the National Steering Committee for Patient Safety.
She has authored a book and published several articles that focus on the importance of infection prevention and patient safety. In 2016, Shannon was honored with the APIC Heroes of Infection Prevention Award.
Shannon has served in the United States Air Force and is appointed to sit on the New Jersey Commission for Women Veterans. Shannon is certified in just culture, patient safety, infection control, healthcare quality, as a TeamSTEPPS Master Trainer and High Reliability coach. She received her BSN from the University of Southern Maine, her MSN from Walden University, and in 2020 was designated by APIC as a fellow in infection prevention (FAPIC).
Kristen Crandall, MSN, RN, CPN
Associate Director, Total Systems Safety, ECRI
Kristen Crandall is a safety leader and integrator who bridges the gap between safety science and frontline clinical reality. As the Associate Director of Total Systems Safety at ECRI, she applies systems thinking to lead high-impact, cross-functional efforts that drive reductions in preventable harm across healthcare organizations.
Kristen's perspective is operationally grounded, forged by over 18 years of clinical, operational and leadership experience spanning pediatric inpatient, emergency, and ambulatory care. This deep operational knowledge, combined with her executive background in patient safety and clinical quality, allows her to effectively partner with teams to design and implement improvements that are not just theoretical, but sustainable and operationally sound.
Her leadership is reinforced by her service on the National Steering Committee for Patient Safety and her continued clinical practice as a pediatric nurse. This active connection ensures her insights on essential topics—such as cause analysis reliability, debriefing, and quality metrics—are practical, relevant, and impactful.
Learn how a systems-based approach can help healthcare organizations reduce harm and prepare for what’s next. Register today!