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Audio and Web Conference

Video | The Value of Patient Safety Organization (PSO) Participation


The Patient Safety and Quality Improvement Act of 2005 (Patient Safety Act) authorized the creation of Patient Safety Organizations (PSOs) to improve healthcare quality and safety by working directly with providers to support their efforts aimed at reducing patient safety events. Under the federal confidentiality protections of the Patient Safety Act, ECRI and the ISMP PSO uses a learning system approach to provide members a wide range of benefits to drive continuous improvement through data-driven resources, safe tables, causal analysis review, and more. This webinar outlines how PSOs provide members with a distinctive continuous learning environment that supports the advancement of patient safety and quality of care for healthcare providers.

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Visit ECRI and the ISMP PSO for additional information and to request a demo.

Agenda & Speakers

Sheila Rossi

Sheila Rossi, MHA

Director, ECRI and the Institute for Safe Medication Practices PSO
Sheila has been with the Patient Safety Organization since its inception in 2008. Her background is in healthcare administration with an emphasis on development and strategic planning. She has more than twenty-five years of experience in healthcare project management, patient safety and risk management, hospital strategic planning, and hospital/physician insurance networks. She has been the project director on many patient safety, business development, and grant projects. She has worked closely with ECRI and the Institute for Safe Medication Practices PSO members on different initiatives to improve patient safety and quality nationally.

Shannon Davila

Shannon Davila, MSN, RN, CIC, CPHQ, FAPIC

Associate Director, ECRI and the Institute for Safe Medication Practices PSO
With a clinical background in adult critical care nursing, Shannon specializes in infection prevention and healthcare safety and quality improvement. Shannon has provided leadership throughout several state and national patient safety programs including the New Jersey Sepsis Learning Action Collaborative and CMS Hospital Improvement Innovation Network. She has authored a book and published several articles that focus on the importance of infection prevention. Shannon is certified in infection control, healthcare quality, as a TeamSTEPPS Master Trainer and High Reliability coach.

Rita Jew

Rita Jew, PharmD, MBA, BCOOS, FASHP

Vice President of Operations, Institute for Safe Medication Practices
Dr. Jew brings more than 30 years of experience leading pharmaceutical care services to ISMP. Prior to joining ISMP, she served as Principal of RKJ Health Partners, where she provided consulting services related to medication safety, pharmacy operations, pharmacy finance, specialty pharmacy, and sterile compounding. She also provided coaching and leadership training and advised technology start-ups. Before starting her own consulting business, Dr. Jew held leadership positions at well-known acute care institutions, including University of California San Francisco (UCSF) Health, Children’s Hospital of Orange County, and Children’s Hospital of Philadelphia.