Insights & News in Healthcare Safety

Rethinking Incident Investigations in Aging Services

Decisions made and actions taken in the first minutes and hours after an incident occurs in an aging services organization set the stage for everything else that follows. For instance, consider thi...

Diagnosing Communication Gaps in Diagnostic Test Reporting

In the United States, there are 30 times more outpatient visits as hospital discharges. As a result of the high volumes and complexities inherent to ambulatory settings, one in twenty patients can ...