
Custom Education
Education built around your organization's safety priorities — not a generic curriculum.
Every organization's safety gaps are different. ECRI's team works directly with you to design a program around your team's specific challenges, care setting, and goals — drawing on the same evidence-based expertise behind our advisory, consulting, and safety science work since 1968.
Topics We Cover
We can tailor education for your organization across:
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Patient Safety
Build the foundational knowledge your team needs to recognize risk and reduce preventable harm. -
Human Factors Engineering & Systems Thinking
Learn to design systems and workflows around how people actually think and work, reducing the conditions that lead to error. -
High Reliability Through Systems Thinking
Apply the principles that help organizations perform consistently and safely, even under pressure. -
Just Culture
Establish a culture that balances accountability with learning, so staff feel safe reporting risks and errors. -
Medication Safety
Apply evidence-based practices across the medication use process to identify and mitigate risk at every step. -
Causal Analysis
(root cause analysis, healthcare failure modes and effects analysis, and more)
Equip your team with structured methods to investigate events and design lasting solutions. -
Psychological First Aid training for Peer Support Teams
Learn the step-by-step process for peer supporters to follow when providing aid after a challenging incident.

Who We Educate
Safety improvement works best when it's shared across every level of your organization. Our education reaches:
- Executives and leaders, who set strategic priorities and champion a culture of safety from the top
- Managers and frontline staff, who operationalize systems thinking and high reliability in daily practice
Together, these programs build a common foundation — so your entire organization speaks the same safety language and moves in the same direction.
How It's Delivered
Programs are designed around your team's needs and schedule — delivered in person at your organization, virtual or on-demand, so learning fits the way your staff actually works.
Let's design your program
Contact us today, and we'll discuss your unique needs and build an education program specifically for your organization.