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News Release

ECRI and oneSOURCE Announce Collaboration to Improve Medical Device Alerts Management

New integration enables supply chain professionals, infection preventionists, and biomedical engineers to respond more quickly to device safety issues in an era of COVID-19

PLYMOUTH MEETING, PA—ECRI, the nation’s largest patient safety and independent device evaluation organization, and oneSOURCE Document Management Services, an RLDatix company and leading healthcare management solution, announce a joint collaboration focused on improving medical device safety and responsiveness of healthcare facilities.

This new collaboration creates a link between ECRI’s medical device alerts and recall system and oneSOURCE’s Instructions for Use (IFU) and service manual database, helping healthcare providers ensure regulatory compliance and the ongoing safety of patients and their clinical staff. It integrates ECRI’s Alerts Workflow Solution and the oneSOURCE Document Management System to facilitate safer and more efficient recall and healthcare technology risk management. ECRI’s Alerts Workflow automatically notifies appropriate healthcare staff of safety-related risks and recommended actions associated with medical devices, pharmaceuticals, blood and food.

“Prompt and efficient handling of medical device notifications can mean the difference between life and death, especially in today’s pandemic-paced healthcare environment,” says ECRI’s vice president Michael Argentieri. “With oneSOURCE, we are speeding vital information directly to the appropriate hospital and ambulatory care facility staff who are charged with ensuring the safe use of medical products.”

With the new integration, healthcare workers accessing an ECRI Alert will be able to directly link into their oneSOURCE account to access relevant IFUs and/or service manuals. Similarly, those accessing oneSOURCE documents for a particular medical device will be able to link into the ECRI system to search for any related recalls and active critical hazard alerts. Access to both the ECRI and oneSOURCE platforms is required and available for purchase separately.

“By connecting ECRI’s alerts with oneSOURCE’s database, we are removing the barriers that hospital and ambulatory surgery center staff have had in managing multiple systems,” says Heather Thomas, CMO and executive vice president of sales and marketing, oneSOURCE. “Faster response time ultimately leads to better patient care.”

COVID-19 has increased the need to have ready access to the latest infection prevention information based on the most recent hazard and recall reports. ECRI and oneSOURCE are working together to ensure that hospitals and ambulatory surgery centers have 24/7 access to the latest documentation and best practices for the proper sterilization and cleaning of medical equipment, including current IFUs, service manuals, recalls, and hazard reports.

To learn more about the ECRI/oneSOURCE collaboration, visit, call (610) 825-6000, ext. 5891, or e-mail

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About ECRI

ECRI is an independent, nonprofit organization improving the safety, quality, and cost-effectiveness of care across all healthcare settings. With a focus on patient safety, evidence-based medicine, and health technology decision solutions, ECRI is respected and trusted by healthcare leaders and agencies worldwide. Over the past fifty years, ECRI has built its reputation on integrity and disciplined rigor, with an unwavering commitment to independence and strict conflict-of-interest rules. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality. ECRI and the Institute for Safe Medication Practices PSO is a federally certified Patient Safety Organization as designated by the U.S. Department of Health and Human Services. The Institute for Safe Medication Practices (ISMP) formally became an ECRI Affiliate in 2020. Visit and follow @ECRI_Org.

About oneSource

oneSOURCE Document Management Services, an RLDatix company, is a leading healthcare management solution that enables facilities to stay in compliance 24/7 through its robust online platform equipped with the world’s most updated IFUs (instructions for use) and PM (preventative maintenance) Service Manuals. Since 2009, oneSOURCE has become a reliable resource for top healthcare organizations such as Mayo Clinic, Sutter Health, and HCA and currently dominates the U.S. hospital market with more than 80% saturation. Approved and trusted by the Joint Commission, AAMI, CMS, and AAAHC, oneSOURCE’s accurate and up-to-date databases for the surgical and equipment, biomed, tissue and implants, long-term care, facilities maintenance, safety data sheets (SDS) and dental verticals improves patient safety and reduces healthcare-acquired infections. For additional information on oneSOURCE, visit

For more information, contact:
Laurie Menyo, Director of Strategic Communications
610.825.6000 ext. 5310